Return and Refund Policy
Last updated on April 16, 2024. This Return and Refund Policy is effective immediately.
Thank you for supporting my writing and my business! I hope my books add value and joy to your life. I strive to ensure your complete satisfaction with every purchase. However, I understand that circumstances may arise where a return or refund is necessary. Please review my policy below:
Returns
1. You may return any purchased items within 30 days of receiving the item(s).
2. To be eligible for a return, the item must be in the same condition as you received it. If you item was damage upon arrival, please read below.
3. To initiate a return, please email me at orders@lindseyvanderlaan.com that you wish to initiate a return. I will then provide you a return shipping label via your email address. The returned item must be sent back to the original packaging.
Refunds
1. I will provide a full refund for returned items within 30 days of receiving the item(s).
2. Refunds will be issued to the original method of payment used during the purchase.
Damaged Products
1. In the unfortunate event that your item arrives damaged, I will gladly provide a full refund or replacement within 30 days of receiving the damaged item.
2. If you wish for a refund and to not receive a replacement, I will provide a full refund to the original method of payment used during the purchase.
3. If you wish for a replacement, I will send out a replacement free of additional shipping charges.
4. Please email me at orders@lindseyvanderlaan.com within 30 days of receiving the damaged product.
Policy Changes
I may update this Return and Refund Policy from time to time. Therefore, I advise you to review this page periodically for any changes. Any new changes will be posted on this page. Changes are effective immediately upon being posted on this page.
Questions?
If you have any questions about this policy or regarding a purchase, please contact me at orders@lindseyvanderlaan.com